Invent Help Reviews and Complaints | inventhelp.com @ PissedConsumer Page 2

Kriste Zjp

Stolen idea but didnt get it right by far!!

Sep 08, 2017

Hello i just want to let everyone know that invent help did not HELP ME..THEY STOLE MY IDEA. I sent in a blueprint of how my invention, Heel Saver, would look like.

They never got back with me on my idea. So I was just searching on Amazon one day and low and behold, there was the product called Heel Saver. What they developed looks horrible. It looked nothing like my blue print.

What should I do about this.

Should i be able to make another blue print and send it to myself for the post mark. And will I have to change the name of my invention??

Invent Help Reply:

We do not believe that this respondent is an InventHelp client. This post is completely false and ridiculous. We have been in business for over 34 years, helping inventors submit their ideas to industry. We do not steal inventions. In fact, any perspective client of InventHelp, would have signed a Confidentiality and Non-Use Agreement with us which states in part “…the idea, invention, or product you are disclosing…shall not be used, sold, assigned or disclosed to any other person, organization or corporation without your permission.”

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Cons:

Way they stole my invention
Way my idea was taken and made into their own

Reason of review:

Bad quality

Preferred solution:

let me help get the right product out to consumers

Anonymous

Guest-1097556

CROOKS

Sep 07, 2017

1.4

NOTHING spent 12000.00 They still sending me bills for 750.00. Promised to show my product in Vegas.

Didn't happen. Sent me a letter.

Stated they would continue to market my idea. ***.

Invent Help Reply:

Jim Williams - Pissed Consumer

Nearly 5 years ago, this respondent contracted with our company for assistance in submitting his invention to industry. Our records indicate that his services were completed in their entirety and in a timely manner. In fact, we provided additional services as a courtesy, at no charge. We reached out to the respondent in an attempt to resolve his concerns and reiterated that this is a very difficult industry with no guarantees of success or profit. We also reminded him that he acknowledged this several times, in writing, not only before but during and even after contracting with us. Nevertheless, we worked with the respondent and reached an amicable resolution to his concerns.

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Reason of review:

Order processing issue

Anonymous

Guest-1094016

Invent Help - Invent Stole My Idea

Aug 29, 2017

This company is not to be trusted, I gave my idea to Invent Help so they make me a basic information pack, they research my product for me through a paten lawyer in the USA we found out that for this product we could get a paten, but I didn't have the money at the time to get it done. So i told them to wait until i got the money to get the product paten, they offer to take my product to there expo shows where companies come to look for and buy new Inventions, but was told no by me not to do so, we even sign a no disclosure document for my product, but yet Invent Help manage to pass on my product to a company in the UK so I make no money from my Invention.

Now my product is a hit all over the world making millions of dollars for this company but here i am still with nothing to show from my hard work. This company is really bad for business don't get involve with them at all.

Invent Help Reply:

This consumer evidently contracted for the first stage of our services in which we prepare a Basic Information Package report on an invention and refer the consumer to an independent patent attorney for the preparation of a Preliminary Patentability Search & Opinion. It is also evident that the consumer did not proceed to the second stage of our services, our submission to industry services. If a client decides to not pursue the submission services, the Statement Of Confidentiality and Non-Use is still in effect which states in part “…the idea, invention, or product you are disclosing…shall not be used, sold. assigned or disclosed to any other person, organization or corporation without your permission.” We simply did not steal this consumer’s invention. Furthermore, we provided no submission to industry services.

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Cons:

Way they stole my invention

Reason of review:

stolen invention

1 comment

Guest-1394852

Nov 22, 2017

I believe they did the same to me. I brought in a design to one of their Seattle offices for a tool I had designed and named.

The money they wanted to work with me was too high at the time. So I let it go.

About a year later I saw the EXACT same tool , ( I am a carpenter and knew what tools were on the market) hanging in Home Depot. I believe they, or one of their employees , ripped me off.

Reply

6

Mikhayla Rov

Failed service

Jul 22, 2017

1.0

I have a new idea and my experience with Inventhelp was disappointing and I'm trying to get the money I paid to inventhelp with no success Ahmed 850960****

Invent Help Reply:

We are responding to this post. The respondent contracted with InventHelp for the first stage of our services, the preparation of a Basic Information Package (BIP) report on her invention. The BIP assembles basic information about an invention, idea, concept or new product and the history of its development in a report format. In addition, a Preliminary Patentability Search and Opinion (PPSO) was conducted for the idea by a patent law firm to which InventHelp refers its clients’ patent work. The total cost of these services was $925. The respondent however, did not pay for the services he received and still owes $470.

Nevertheless, we reached out to the respondent in an effort to address his concerns. While we do not agree with the respondent’s comments, simply in good faith, we worked together and arrived at a mutually agreed upon resolution.

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Reason of review:

Return, Exchange or Cancellation Policy

Anonymous

Guest-1039096

Collingswood, New Jersey

THEY TOOK MY MONEY AND RAN WITH IT!!!!!!!

Apr 25, 2017

1.0

Invent Help - THEY TOOK MY MONEY AND RAN WITH IT!!!!!!!

WHEN WE FIRST MEET THEY SAID THE IDEA WAS GREAT AND UNIQUE VERY DIFFERENT AND ONE OF A KIND. THEN CAME THE PAID 4,500 UP FRONT; THEY ASSURED ME NO ONE'S INVENTION WAS LIKE THE ONE I GAVE THEM, THEY TOOK MY 4,500 DOLLARS, AFTER MONTHS OF NOTHING, THEN THEY SAID IT WAS TAKING LONGER CAUSE THEY HAD SIMILAR ONE TO MINE.

WHEN THEY WERE TAKING MY MONEY THEIR WERE NONE ALIKE TO MINE! THEN I WAS MAKING PAYMENTS EVERY MONTH, UNTIL I STOPPED I HAD PAID ANOTHER 3,000 OR 4,000. AND STILL NOTHING!

THEY SHOULD BE ACCOUNTABLE FOR TAKING PEOPLE'S MONEY AND HAVING NO RESULTS... SOMEONE SHOULD PUT THEN IN JAIL!!!!

Invent Help Reply:

This respondent contracted with our company over 1 ½ years ago for assistance in submitting his invention to industry in the hope of obtaining a good faith review. His services were being performed and nearly completed in accordance with his contract until such time that he stopped paying for the services.

The respondent’s description of his initial meeting with us is inaccurate and misleading. We make it clear that we do not evaluate or appraise the merit or marketability of inventions in any way and that there are no guarantees of success. He acknowledged this, in writing, before, during and even after contracting with our company. In fact, in a discussion with us he stated he “…knows that there are no guarantees. The sales representative made it very clear that it is up to a company…”

We do not understand his remark with regard to a similar product and we made no such statement to the respondent. In fact, throughout the term of the services, we have no record that the complainant expressed any of the concerns stated in this review. To now at this late date to make these unsubstantiated and false claims against our company is unfair.

We upheld our contractual obligations and the respondent should do the same and pay for the services he received. In fact, he still owes several thousand dollars, most of which is past due.

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Reason of review:

NOT DELIVERED AS PROMISED.

Preferred solution:

Full refund

Washington Cwc

Invent Help - Invention Service Review

Mar 30, 2017

1.3

So recently inventhelp admitted that my Patent was no good because there was already a pre existing patent filed. However, they could not refund me my full 7,048 dollars they gotten from me on the false pretense of investing into a good patent.

But they will, however, give me the 1,400 I paid for the patent and the 400 dollars filing fee, which by their standards, is a pretty good deal in which I should jump on. So this is their analogy.... If they steal a man's house from him and they offer to give him his cloths out of his closet, then he should be thankful. Within their contract they promise to refund you your full patent research money if they find an identical patent.

And of course you wouldn't see a need to invest an additional 12,000 into a non profitable patent. So to get around that they just tell you that your patent is good and if they find anything identical then they are only responsible for the patent research and filing fee and not the thousands of dollars taken to market it. It's a scam... A well thought out scam.Put a known Celebrity on the face of your business and you can scam the world.

Don't do it people. Nasty attitudes and entitlements are what your up against.

Invent Help Reply:

This respondent initially contracted with InventHelp for the preparation of a Basic Information Package (BIP). The BIP assembles basic information about an invention using standardized marketing information as well as information which the inventor provided to us. We also refer our clients to a patent attorney for the preparation of a Preliminary Patentability Search & Opinion.

The respondent then proceeded to contract with our company for assistance in submitting his invention to industry in an attempt to obtain a good faith review. InventHelp also referred his invention to a patent attorney in an effort to obtain a patent. Our records indicate that his InventHelp services were completed in their entirety and in accordance with his contract. The respondent, on the other hand, did not uphold his end, stopped paying for the services, and still owes nearly $7000.

The respondent’s claim that our contracts promise a refund if an identical patent is found is untrue.

The respondent is upset that his patent was denied. While this is unfortunate, the respondent acknowledged in writing, not only during, but also after contracting with our company that there is never a guarantee that the US Patent & Trademark Office will issue a patent and that a patent can be denied at anytime. We reached out to the respondent in a good faith attempt to resolve this matter and offered a fair resolution to his concerns.

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Reason of review:

Return, Exchange or Cancellation Policy

Johntavious Dpv

Invent Help - Customer Care Review

Feb 21, 2017

1.9

I signed the $13,562.11 contract with out my wifes concent so when i found out it was a scam and no real attorneys i was distraught. i told my wife and told her that i had already given them $3,850.00 and was suppost to pay $750.00 the coming monday is then i realize i made a mistake.

my wife was upset cause that was our hard earn cash but she never disrepect me in anyway she told me to not pay it and not worry about the 4k. i was at work and went to the restroom and started reading the coments on inventhelp . i instantly wanted to throw up and cry and hold my wife. long story short i cancel the contract cause i was still within the 7 cooling off period days.

i certified mail them call them email them to cancel it.

they were pissed of at my wife. when i call them the lady said your wife wants to cancell it i was like yeah and i can according to the contract so she lowered her tone down and then the one i talk to told me to wait a week to cancel it im like nope im doing what the conttact ask not what you say bye.

Invent Help Reply:

For over 34 years InventHelp has assisted inventors summit their ideas to industry and over 10,000 of our clients have received patents as a result of our patent referral service. This inventor should review our website to discover what InventHelp actually does for the everyday inventor. We have an A+ rating with the BBB and we are an Accredited Company on ConsumerAffairs.com. We have done too much to help the everyday inventor to be called a scam.

It is true that this inventor cancelled his contract for our submission to industry services and he received a full refund.

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Reason of review:

Return, Exchange or Cancellation Policy

Anonymous

Guest-1010528

Invent Help - Invention Service Review

Feb 18, 2017

1.0

1992 **** cost me 6480.00 gold eagle mfg "accepted"ideah then nothing. Recieved 111.00 for settlement /F.T.C.for P.I.N.

!!

signed poor as a church mouse ! Ps so much for dreams!

Invent Help Reply:

This respondent claims to be a client from over 25 years ago and to write a post making these unsubstantiated claims at this late date is absurd. On a factual note, for over 34 years InventHelp has assisted inventors summit their ideas to industry and over 10,000 of our clients have received patents as a result of our patent referral service. Furthermore, we have an A+ rating with the BBB

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Reason of review:

Not as described/ advertised

JAMES G Xfr

Poor communication

Apr 30, 2021

1.0

Invent help started out good but failed to deliver on what they promised. After a few months in the process, the communication from their office all but stopped. It is virtually impossible to get feedback from the office.

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Loss:

$10000

Pros:

Many locations

Cons:

Poor customer service
Way they simply refused to work with me

Preferred solution: Full refund

User's recommendation: If you can go another route, do so.

Desjonne D

Very dissatisfied

Mar 18, 2021

1.0

If I could give this establishment 0 stars I would. The office in Cary North Carolina lacks professionalism and human decency. What I experienced today was highly unprofessional. My meeting was scheduled for 5 pm which is right at the end of business hours. I called earlier to request for an email of the confidentiality agreement so that I could email it back promptly and leave more time to talk about my patent. I never received it. As I'm in my office preparing for my meeting I hear the phone ring. Its only 4:48 so I answer the phone, but it hangs up as soon as I pick it up. I call the number back immediately, and it sends me to the receptionist for today at invent help. She says Renee (the person I was supposed to be meeting) was on the phone with someone and that Ill have to call tomorrow to set up another meeting. I informed the receptionist that the person she was on the phone with was supposed to be me but not until 5 pm. At that moment I get a text from Renee telling me she called and that I would again need to set up an appointment. I inform the receptionist what is happening though she doesn't seem to care. She just kept saying I'll have to call back because she's with someone. I replied with Me. She's on the phone with me. I literally just received a text from her. If you could just walk over to her and tell her I am on the phone I'm sure she will continue with our scheduled..... that was all I could get out of my mouth before I heard the sound of disconnection. I don't know if its improper training or that some people have this disconnect due to social distancing, but I have never been treated so rudely in my life by a business. I would not recommend this place at all for any serious persons wanting to create their dreams. .

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Cons:

Way they simply refused to work with me

Preferred solution: Apology

User's recommendation: Find another avenue towards patenting your invention.

Jeris G

Payment

Feb 11, 2021

in 2014 **** me and a couple colleagues brought a thought into a reality jeris gatlin, Cheri hensley, jonathon freeman partnered up an invented this in sole that fused with a bounce dryer sheet. That absorb wetness and keep your feet fresh all day. I named it fresh feet. It was myself and Cheri hensley that presented the idea to the person conducting our interview. The patent was paid for with my wells fargo bank account in my name only. Some how ppl heard about my idea and accessed my information and changed it to there names. The 3 names above is the only names that should be on the invention. I didn't know where to go drop. There everywhere I tried i was stone walled. These ppl that stole my invention made fAke child molestation videos and paperwork to get ppl to not tell me anything even got the banks to not answer my questions about any accounts and when I did find some Or opened new ones they disappeared or was moved to another one. To this dated I have not received not one check from my product or patent. I went to invent help recently and the guy in the new office in the same complex wouldn't even look for my information to tell me what's going on. I got into drugs really bad cuz I felt hopeless Im hearing ppl is living good off my hard work and money and I have nothing please press charges against the ppl that been stealing my money I think t hats embezzlement. Here it is almost 6 yes later and still nothing. Call me at 415410**** please don't listen to anyone except me her is Gatlin have the guy that took my interview there so he can verify its me please stay

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Loss:

$100000

Cons:

Way my idea was taken and made into their own

Preferred solution: All the payment be taken back and from the banks and redistributionto its rightful owner me jeris gatlin

User's recommendation: Stay on top of your product

Anonymous

Guest-2205265

Detroit, Michigan

Need to activate new card. Can’t get past HOLD

Oct 03, 2020

3.0

Trying to activate my new card I have experienced endless wait times Are you still in business $17 to expedite mailing to me and I have been on hold agtavatiing......ffRUSTRATING

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User's recommendation: Would be great normally. Triuble now

Elaminm M

I guess it's fine

Aug 02, 2020

My name is Elamin Moore I was doing trucker fuel cap lock and I read this paper that was sent to me and it said that the other one was little heavy ok and the person who drew this up well I should told him to redo this .so I'm not complaining at all cause I payed for this right 11,900 dollars and I don't know if this well get made or sell well thanks for your time and have good one

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Preferred solution: No maybe if this can be drawing up little heavy and I don't have to pay again

User's recommendation: Yes I hope so

Eddie E Zpe

I want to know if you received a requset from inventhelp, reguarding RE:2016-FRO-483-Play Safe, for review to manufactuer?

Jun 14, 2020

1.3

Invent help informed me that invent help had sent Bose, information of my invention, to be manufactured by Bose. Date 01/09/2020. And Bose never responded, my question is, did invent help send this information to you? RE:2016-FRO-483-Play Safe.

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Loss:

$16

Preferred solution: Deliver product or service ordered

Gregory L Sdk

He'll no I have been Scammed by

Jun 27, 2020

I have been scammed and My product and Patents was infrige on because My Invention was Introduced to u by Me and I paid you Thouands just to find out yall Invent Help Scammed Me and Sold My Invention I have been scammed

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Loss:

$10

Preferred solution: Full refund

User's recommendation: Never you will be scammed as well